Proactive, on‑site and referral-based support for FIFO, DIDO and residential workers, leaders and families

Every day, people in mining and construction carry heavy loads — physically, mentally and emotionally. Heart Soul Mines Wellness provides practical, stigma‑aware support that meets workers where they are: on site, at home, and across the full cycle of work and life.

Primary Call to Action:
Enquire about workplace support

Our Three Service Pillars

1. On‑Site Pastoral Care

Human, confidential, boots‑on‑the-ground support for workers and leaders.
We walk the floor, build trust, listen without judgement and provide early intervention before issues escalate.

2. Check In 360 — Proactive Mental Health

A simple, daily traffic‑light system teaching teams how to check in on themselves and each other.
Practical tools for:

• self‑awareness

• peer support

• leader confidence

• early identification of risk

3. EAP & Referral Pathways

A seamless three‑tiered support model delivered in partnership with The Sanctuary Tree:

• Tier 1: Peer and pastoral support

• Tier 2: Registered counsellors

• Tier 3: Registered psychologists for crisis, trauma and debrief support

Why This Work Matters

Remote work pressures

Long swings, isolation and fatigue take a toll on mental clarity, relationships and resilience.

Early warning signs often go unnoticed

Workers push through stress until it becomes crisis. Leaders often see the signs but don’t know how to respond.

Leader burden

Supervisors and managers carry the emotional load of their teams without training or support.

Family strain

FIFO/DIDO life impacts partners, children and home stability — often silently.

Confidential access to support

Workers need safe, stigma‑free pathways that don’t feel clinical or intimidating.

Why Heart Soul Mines Wellness

Mining‑sector lived experience

Founded by a former FIFO worker with 15 years in mining and 7 years in pastoral care — we understand the culture, the pressures and the realities of site life.

Pastorally‑informed, human-first approach

We bring empathy, presence and practical support that workers trust.

Clinical referral partnership

Our partnership with The Sanctuary Tree ensures a complete, compliant and professional support pathway from early intervention to clinical care.

A practical, stigma-aware model

No jargon. No judgement. Just real conversations, real support and real outcomes for teams.

Ready to strengthen wellbeing across your workforce?

Enquire about workplace support